Phone: 440 781-0913  |  Fax: 440 234-8538

Team

We have never advocated or adopted a hierarchical management model. This has been one of the crucial elements to our sustainability. Our most valuable asset is our transcription team, several of whom have been with us right from the date of inception and have vowed to remain with us until we exist. This has given us the unmatched stability and consistency in our performance.

Karen Goode (Director)

Karen’s association with transcription dates back to 1972. Over the last 40+ years, there have been many changes in the industry, but Karen has always been eager to learn new ways of accomplishing the task. Specialty groups to hospitals and clinics of all types have been part of her client base over the years. She is now working with a combination of voice recognition and regular transcription and looks forward to whatever the industry will be offering next. She is extremely skilled and diligent in her work and has mastered the art of paying attention to detail. Some of the clients have referred to her work, among other things, of a very good standard.” They have used phrases such as… “capable staff”… “always receive courteous, prompt and reliable support”… “excellent turnaround time and quality work.” She loves gardening and she and her husband Jim share a passion for home interior designing! She is just a phone call away for all your transcription needs.

Vijay Daniel (Co-Founder and Vice President)

Vijay Daniel has an Executive MBA degree from NIBM, Chennai, and is a commerce grad from Delhi University. He has over 15 years of industry experience. He has been one of the most recognized transcription professionals in the entire country with an unmatched performance record right from his training days. He was instrumental in training several batches of medical transcriptionists soon after he completed his training. His medical transcription skills were quickly noticed qualifying him to perform a dual job both as a trainer and a medical transcriptionist in the same company. Prior to founding Intelliscript, he had been associated with several leading ITES companies in and around Delhi in different capacities. He currently oversees the entire operations of the company and is actively involved in business development and other strategic affairs of the company in addition to managing client relationships.

Shailendra Kumar (Senior Client Manager)

Shailendra has done his Bachelors in Zoology from Magadh University and has over 12 years of transcription experience. He acquired his certification from the Pan-American Institute of Medical Transcription and began his career as a medical transcriptionist in 2003 with a leading transcription firm in India. He has also been associated with some other big names like Heartland, Medecom, and Sar Softech before joining IntelliScript as a Quality Analyst in 2005. Due to his efficiency and ability to handle a team, he was soon assigned account management roles. He currently manages a team of 40 people who are specifically assigned to work on his clients. He is responsible for maintaining quality standards for all the customers he manages.

Dinesh Sharma (Senior Client Manager)

Dinesh is a commerce grad from University of Delhi. He underwent transcription training from a highly sought after training institute. He possesses over 10 years of experience in the industry. He has been associated with some of the best companies like Heartland, Medecom and Sar Softech. A very sincere worker and is quality oriented and has the distinction of handling some of the difficult accounts with relative ease and also he is instrumental in mentoring new trainees and bringing them up to the expected production standards. He handles two different clients of ours and manages the people who are designated to work on those.