• Q 1) How do you handle sensitive and confidential information during the transcription process?

    At Intelliscript Transcription, we take the security and confidentiality of your information very seriously. That’s why we strictly comply with HIPPA.

    We have also implemented strict data protection protocols to safeguard your sensitive data. Our secure file transfer and storage systems, encrypted communication channels, and comprehensive non-disclosure agreements that we sign with all team members and clients ensure that your information remains confidential at all times. You can trust us to handle your sensitive data with the utmost care and privacy.

  • Q 2) How do you ensure accurate and reliable transcription services?

    At Intelliscript Transcription, we take great care to ensure that our transcripts are accurate and reliable. We achieve this by combining advanced technology with the expertise of our skilled and experienced transcriptionists. Our team undergoes rigorous training to deliver precise transcriptions, and we have quality control measures in place, including multiple levels of quality checks and thorough proofreading, to maintain a high level of accuracy. Your transcripts are in safe hands with us!

  • Q 3) What industries require transcription services?

    Intelliscript Transcription caters to a diverse range of industries. We have extensive experience working with multiple industries, such as healthcare, legal, academic, market research, media, and corporate sectors, among others. No matter which industry you belong to, our team is well-equipped to handle your specific transcription needs.

  • Q 4) What file formats are required for transcription services?

    We understand that different clients may have different file format preferences, and we strive to accommodate those needs. On the dictation front, Intelliscript Transcription has the capability to transcribe a wide range of file formats, including but not limited to Mp3, wav, mp4, and avi. We also provide our clients with the option to use a secure toll-free dictation number they could dial into and record. On the documentation front, we process transcriptions primarily in MS Word, which is the most accepted format. We also work on EMRs for several of our clients, posting patient data directly into the hospital’s or clinic’s EMR system.

  • Q 5) Can Intelliscript Transcription handle large-volume transcription projects with a quick turnaround time?

    Absolutely! At Intelliscript Transcription, even though we have the capacity and expertise to handle large-volume transcription projects, we always prefer to start low and slow and scale up gradually, thereby maintaining high quality and efficiency. It also allows our clients to assess our capabilities and entrust us with more work. This has been our style of expansion over the years, which has been mutually beneficial. Several companies that promised to deliver large volumes at short notice failed to manage the workflow, which led to their downfall and demise. Our scalable infrastructure and dedicated team of transcriptionists enable us to process high volumes of audio and video content while maintaining a quick turnaround time.

    We understand the importance of timely delivery. Thus, we are committed to meeting your deadlines without compromising on the quality of the transcripts.

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    MORE INFORMATION : 916-461-1287